Shipping Policy

At OceanAura Lights, we want your shopping experience to be smooth and stress-free. Please review our shipping details below before placing your order.

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⏳ Order Processing

        All orders are processed within 2–4 business days after payment is confirmed.

        Orders placed on weekends or public holidays will be processed the next business day.

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🌍 Estimated Delivery Times

       United States: 7–15 business days

       United Kingdom & Europe: 8–18 business days

       Australia & New Zealand: 8–18 business days

       Other Countries: 10–20 business days

👉 Please note: These are estimated delivery times and may vary due to factors such as customs delays, weather, or courier issues.

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📦 Order Tracking

        Once your order is shipped, you’ll receive a tracking number by email.

        Tracking updates may take 2–5 days to appear after dispatch.

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🚫 Wrong Address Disclaimer

        Please make sure your shipping address is correct before placing your order.

        We are not responsible for orders delivered to an incorrect address provided by the customer.

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❓ Lost or Delayed Orders

       If your order has not arrived within 30 days of shipment, please contact us at max587190@gmail.com and we’ll investigate for you.

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💰 Customs, Duties & Taxes

      International orders may be subject to customs fees, duties, or import taxes.

      These charges are the customer’s responsibility.